Meijer.com Reviews

I go to Meijer on Coolidge in Royal Oak. I love Meijer's bigger selection although after their remodel it has been significantly reduced. It is usually the best place for one stop shopping. Usually their pricing is better than other grocers as well. I have purchased Meijer milk and recently over the last year or two it goes sour before the sell by date. This has happened 9 times out of the ten I buy it. I don't want to have to go to another grocer for reasonably priced milk and I don't want to waste my time in their long return lines. I don't like how they have special needs female employees collecting loads of heavy carts either. They are not built for that and could suffer injury. I feel they are taking advantage of challenged people and it reflects horribly on Meijer. I hate how I can't use their own app in the store for some reason, nor can I use my phone to check banking etc. Their website is not robust like Walmart, Target or Pennies. They absolutely have the best sales, but often there is no product available.

8 people in line with 1 customer service person. I’ve been in line 15 minutes already and I was number 5. Still several people to go. But I see a couple of people just standing around watching the cashier lines. Why is no one helping customer service?

One stop shopping is no longer the case. Recently shopped for hardware for my lamp. Couldn't find it where lamps were or hardware or in the light bulb aisle. Two random employees had no further information re my search and directed me to another store. Customer service throughout the store basically non-existent. So disappointed. I left and bought nothing.

The store is always clean and over priced. I use to buy pop on sale at the Richmond KY location. Everytime at cash register they treat you like you're going to steal a 24 pack of pop. If I was going to steal a 24 pack of pop I would not be going through the cash register. Angel at the Richmond location was very rude was pushing someone in my party out of her way that was helping unload the buggy so she could scan the pop. First of all where's personal space second of all give me a moment and let me get my stuff on the conveyor belt. And what happened to a greeting there was no greeting. There was no thank you have a great day. I had to address her and tell her thank you and have a great day very very rude and disrespectful.

I parked near the garden section being I have a disability (Multiple Sclerosis) and it was close to what I needed from the store. I had seen a person before me get checked out at the garden section and this employee said you have to go to the front of the store and check out. I am now in a great deal of pain and I am suffering from this event. Really unsure how this employee picks whom to check out and who not too. I didn't see any signs.... Maybe my skin color? I have no idea. I will forever boycott this store tho. May 27 2021 aprox 3 -4 pm.

This is for the Pharmacy ONLY.....do not get your rx's here....

I haven't had such an amazing time shopping at a store in my entire life. We decided to get a new flat screen and a tv stand for it and we wheeled it up front to the check out. A very polite man by the name of Thomas came and helped us along! He didn't just help wheel it out he stayed with us to make sure we got it in the vehicle and helped! 10/10 amazing service and great dude all around. If yer ever in lancaster ohio at meijers and see Thomas make sure to give this man a good pat on the back.

Meijer is now my go-to store for most everything. In terms of style, it is a notch below Target and a notch above Walmart. I use self-checkout and can usually get in, but a dozen items, and back out to my car in about 20 minutes using self-checkout.

I am posting this review primarily because of the negative experience with the new "Free Pick Up" service (minimum $50 order). I have used it several times now over the last few months, but what happened yesterday and today over the phone was so disappointing that I am going to do my grocery shopping at another store. I received items from another customer's order, did not receive a couple of items that I was being charged for, and when I finally got to talk to someone on the phone, I eventually got a digital code for a coupon, but they did not even let me explain more or ask questions - they just simply hung up on me! I have tolerated long waiting times while sitting in the designated pick up parking spots, at least I could do something else while waiting. But being treated so unprofessionally and clearly being communicated to that Meijer management does not care about what their customers (and probably not about their employees, either) think, made me change my mind. You could do so, so much better, Meijer's.

Ordered online for a pickup and both the website and the online order showed the items I wanted were in stock. I made sure to click on the "no substitutions" box.
Later on I drove the 32 miles to the store only to find that EVERYTHING was a substitution and nothing i actually ordered was in the bag and was not in stock at any store even though the website showed "in stock" at all of the stores.
Do not waste your time with the pickup "service" as it is completely as useless as their website. I will never use this worthless pickup/online ordering malarky ever again and will tell everyone I can not to use it.

Picked up my online order today. I don't know who bagged my groceries but they put heavy grapefruits on top of my buns and squashed them. The pastries were stale. Only when I got to the store was I informed 2 items were out of stock. This is a 40 minute drive 1 way for me. Called to complain only to find out the store manager is on vacation till next week. This took over 30 minutes on the phone between all the hold times and being transferred many times. Please don't waste your time, shop somewhere else! Read other reviews same problems

Aweful!!!
Between the time it takes to order via the Meijer app.. and the time you’ll DEFINITELY wait to get your groceries brought to your car
You’re better off just sucking it up and doing the shopping your damn self.
This has happened to me not once, not twice, not three times... but I’ma dumb ass because I’ve let this happen FOUR FU(KING TIMES!!!!
just get your own groceries if your time is important to you...100% NOT worth ordering on line and picking up in person!!!!!!